The Pillars of Pentesec
There are five key pillars that Pentesec builds success upon and these areas are critical in our mission to be an industry leading business.
Pentesec understand that while Cyber Security is our world, it is not yours. Your business exists to deliver value to your customers and keeping on top of the wide range of security threats that could undermine your efforts is a full-time job that takes investment and attention away from your primary goals.
The solution is to outsource your security. Pentesec offer an end to end Managed Security Platform where our Master Engineers are responsible for maintaining every blade and feature you require, every update and configuration change and monitor for every potential threat.
Our Proprietary Toolset, Advanced Support Portal and the range of tools and services we can incorporate, allow us to offer customers a comprehensive level of security. We can alert you to any hardware or licencing issues, assist in opening new features, provide accessibility and assist during attacks or outages.
We can manage everything, leaving you to focus on delivering what you do best.
We train each our engineers to high standard and this means that every phone call is answered by a support engineer who can immediately triage your issue and, if necessary, escalate the problem accordingly.
Critical cases are escalated to a member of the team with the relevant technical accreditation and, in extreme requirements, our experts have direct access to Research and Development teams at the world’s leading security vendors who can create bespoke patches and hotfixes to remediate issues.
Our team have an outstanding track record for issue remediation and meeting our strict SLA targets. Our Portal updates the SLA trackers in real-time and this information is logged within the support tickets themselves, so you can always see what we have achieved against our targets and hold us accountable throughout our support partnership.
In the beginning, Pentesec was built on the knowledge of our 5 directors, who each hold decades of hands on technical experience.
Their consultative approach to security broke the mould in an industry that preferred tradition and maintaining a status quo. We focused on maximising technological capabilities, optimising return on investment and ensuring our world-class consultancy team can seamlessly integrate into our customers’ daily operations.
We take pride in the fact our engineers hold and maintain the highest certification standards available from our vendors. They embrace emerging technologies and work with vendors to test and update services, having a hands-on roll in their development.
If you would like to speak to our team about a project, you can contact us here to discuss your requirements.
Pentesec’s Account Managers have decades of combined cyber security knowledge and channel experience.
The team is made up of Licencing, Logistics, Presales, Bid and Tender experts who understand our customers’ most advanced needs and how to manage a project end to end, regardless of its complexity.
We add value from the moment we engage with your business by looking at ways we can give you more from your existing investment and find areas where you can consolidate or eliminate inefficient technology.
Our teams are available for any security need and will draw on every resource necessary to provide you with a way forward that considers your expected growth and any potential pitfalls that would undermine that.
Visit our Partner page for more details on who we work with and what they do.
Pentesec are the only Elite Check Point Partner certified to deliver official Check Point Training Courses in Europe.
We work directly with Check Point’s Training Department to develop and improve the curriculum they offer and have contributed to the creation of some of the course materials in current use.
We have invested in training facilities and our own modern in-house lab equipment to ensure we have the most advanced Check Point Training Centre in the UK. Courses can be taken at our training Centre in Peterborough, or virtually from anywhere in the world using a web browser.
Our courses are delivered by our Check Point Master Consultants. Each specialist works on a rota delivering courses and complex on site projects every day. This means their knowledge and experience increases and evolves with new Check Point releases.
Visit our dedicated training website for more information.
Pentesec are a market-leading cyber security consultancy and solution provider with decades of experience and an award-winning ‘Technology First’ approach to cyber security.
We believe that to supply a product properly, resellers should be technical experts who are ready to support the customer through every step of the lifecycle.